Bob体育官方网

Bob体育官方网 >新闻>国家局和省局信息

  yi、zongtiqingkuang

  1.2020nian8yue,guojiayouzhengjuhegesheng(qu、shi)youzhengguanlijutongguo“12305”youzhengkuaidiyeyonghushensudianhuaheshensuwangzhangongchulishensu13592jian,huanbixiajiang22.2%,tongbixiajiang75.7%。shensuzhongshejiyouzhengbobtiyuguanfangwangwentide419jian,zhanzongshensuliangde3.1%,huanbixiajiang49.1%,tongbixiajiang47.1%;shejikuaidibobtiyuguanfangwangwentide13173jian,zhanzongshensuliangde96.9%,huanbixiajiang20.8%,tongbixiajiang76.1%。

Bob体育官方网  2.shoulideshensuzhongyouxiaoshensu(quedingqiyezerende)wei1046jian,huanbixiajiang23.4%,tongbixiajiang35.4%。youxiaoshensuzhongshejiyouzhengbobtiyuguanfangwangwentide33jian,zhanyouxiaoshensuliangde3.2%,huanbixiajiang10.8%,tongbixiajiang41.1%;shejikuaidibobtiyuguanfangwangwentide1013jian,zhanyouxiaoshensuliangde96.8%,huanbixiajiang23.7%,tongbixiajiang35.2%。

  3.shengjiyouzhengguanlijigouduiyonghushensujunyifayiguizuolediaojiechuli,wanhuijingjisunshi709.1wanyuan。yonghuduiyouzhengguanlijigouyouxiaoshensuchuligongzuomanyilvwei97.7%,duiyouzhengqiyeyouxiaoshensuchulimanyilvwei95.9%,duikuaidiqiyeyouxiaoshensuchulimanyilvwei94.6%。

  4.youzhengkuaidiqiyeduishengjiyouzhengguanlijigouzhuanbandeshensuweinenganguidingshixianhuifudeyou30jian,yuquniantongqixiangbizengzhang15jian。

邮政快递企业逾期情况表(单位: 件)

xuhao

gongsimingcheng

sichuansheng

shanxisheng

shanghaishi

jiangsusheng

fujiansheng

guangdongsheng

heji

1

disifang

 

 

1

 

5

9

15

2

jitusudi

1

 

 

1

 

4

6

3

kuayuesuyun

 

 

1

1

 

 

2

4

yousu

 

1

 

 

 

 

1

5

zhongyoukuaidi

 

 

 

 

1

 

1

6

ups

 

 

 

 

 

1

1

7

ems

 

 

 

 

1

 

1

8

qita

 

 

 

 

 

3

3

heji

1

1

2

2

7

17

30

  er、youzhengbobtiyuguanfangwangshensuqingkuang

  1.youzhengbobtiyuguanfangwangshensuwentiqingkuang

Bob体育官方网  yonghuduiyouzhengbobtiyuguanfangwangwentishensu419jian,huanbixiajiang49.1%,tongbixiajiang47.1%。

 

Bob体育官方网  yonghuduiyouzhengbobtiyuguanfangwangshensudezhuyaowentishitoudibobtiyuguanfangwang、youjianyanwuheyoujiandiushiduanshao,fenbiezhanshensuzongliangde38.7%、31.0%he10.7%。qizhong,huanbixiajiangmingxiandeshiyoujianyanwuwenti。

邮政Bob体育官方网问题申诉量情况统计表

xuhao

shensuneirong

shensujianshu

zhanbi%

huanbi%

tongbi%

hanjian

baojian

huidui

baokan

jiyou

qita

1

toudibobtiyuguanfangwang

162

38.7

-13.8

-51.1

121

28

0

2

0

11

2

yanwu

130

31.0

-72.3

10.2

69

34

0

1

0

26

3

diushiduanshao

45

10.7

-39.2

-63.1

15

24

0

2

0

4

4

shoujibobtiyuguanfangwang

24

5.7

41.2

-71.1

10

9

1

0

1

3

5

sunhui

17

4.1

-43.3

-19.0

6

10

0

0

1

0

6

weiguishoufei

13

3.1

116.7

30.0

2

8

0

0

1

2

7

qita

28

6.7

-26.3

-73.8

7

5

0

3

2

11

heji

419

100

-49.1

-47.1

230

118

1

8

5

57

Bob体育官方网  2.youzhengbobtiyuguanfangwangshensuzhuyaowentierjiyuanyinqingkuang

Bob体育官方网  toudibobtiyuguanfangwangshensuzhongzhuyaozhanbishiweianmingzhimianjiao,youjianyanwushensuzhongzhuyaozhanbishizhongzhuanhuoyunshuyanwu,youjiandiushiduanshaoshensuzhongzhuyaozhanbishiwaibaozhuangwanhaodanneijiandiushiduanshao。

Bob体育官方网  3.youzhengbobtiyuguanfangwangyouxiaoshensuwentiqingkuang

  yonghuduiyouzhengbobtiyuguanfangwangwentiyouxiaoshensu33jian,huanbixiajiang10.8%,tongbixiajiang41.1%。youzhengbobtiyuguanfangwangyouxiaoshensudezhuyaowentishitoudibobtiyuguanfangwang、youjianyanwuheyoujiandiushiduanshao,fenbiezhanyouxiaoshensuzongliangde57.6%、24.2%he9.1%。qizhong,huanbizengzhangmingxiandeshitoudibobtiyuguanfangwangwenti。

邮政Bob体育官方网有效申诉情况统计表

xuhao

shensuwenti

shensujianshu

zhanbili%

huanbi%

tongbi%

1

toudibobtiyuguanfangwang

hanjian

13

19

57.6

46.2

-5.0

baokan

2

baojian

1

qita

3

2

yanwu

hanjian

4

8

24.2

-20.0

60.0

baojian

4

3

diushiduanshao

baokan

2

3

9.1

-66.7

-85.0

hanjian

1

4

shoujibobtiyuguanfangwang

hanjian

1

2

6.1

0.0

-60.0

qita

1

5

qita

1

3

0.0

/

heji

33

100

-10.8

-41.1

  san、kuaidibobtiyuguanfangwangshensuqingkuang

Bob体育官方网  (yi)kuaidibobtiyuguanfangwangshensuzongtiqingkuang

  1.kuaidibobtiyuguanfangwangshensuwentiqingkuang

Bob体育官方网  yonghuduikuaidibobtiyuguanfangwangshensu13173jian,huanbixiajiang20.8%,tongbixiajiang76.1%。

  yonghuduikuaidibobtiyuguanfangwangshensudezhuyaowentishikuaijiansunhui、kuaijiandiushiduanshaohetoudibobtiyuguanfangwang,fenbiezhanshensuzongliangde30.4%、21.6%he19.2%。zhuyaowentihuanbijunchengxiajiangqushi。

快递Bob体育官方网申诉情况统计表

xuhao

shensuneirong

shensujianshu

zhanbi%

huanbi%

tongbi%

1

sunhui

4004

30.4

-21.0

-60.4

2

diushiduanshao

2845

21.6

-21.1

-64.4

3

toudibobtiyuguanfangwang

2533

19.2

-14.9

-82.5

4

yanwu

2058

15.6

-28.5

-63.4

5

shoujibobtiyuguanfangwang

946

7.2

-22.1

-90.1

6

weiguishoufei

271

2.1

-9.7

-77.9

7

daishouhuokuan

68

0.5

3.0

-77.3

8

qita

448

3.4

-15.5

-92.3

heji

13173

100

-20.8

-76.1

Bob体育官方网  2.kuaidibobtiyuguanfangwangshensuzhuyaowentierjiyuanyinqingkuang

Bob体育官方网  kuaijiansunhuishensuzhongzhuyaozhanbishiduiqiyepeichangjinebuman,kuaijiandiushiduanshaoshensuzhongzhuyaozhanbishiduiqiyepeichangjinebuman,toudibobtiyuguanfangwangshensuzhongzhuyaozhanbishixujiaqianshou。

Bob体育官方网  3.kuaidibobtiyuguanfangwangyouxiaoshensuwentiqingkuang

  yonghuduikuaidibobtiyuguanfangwangyouxiaoshensu1013jian,huanbixiajiang23.7%,tongbixiajiang35.2%。kuaidibobtiyuguanfangwangyouxiaoshensudezhuyaowentishitoudibobtiyuguanfangwang、kuaijiandiushiduanshaohekuaijianyanwu,fenbiezhanyouxiaoshensuzongliangde36.6%、24.6%he18.8%。qizhong,huanbizengzhangdeshitoudibobtiyuguanfangwang。

快递Bob体育官方网有效申诉情况统计表

xuhao

shensuwenti

youxiaoshensujianshu

zhanbi%

huanbi%

tongbi%

1

toudibobtiyuguanfangwang

371

36.6

1.4

-26.2

2

diushiduanshao

249

24.6

-32.2

-23.9

3

yanwu

190

18.8

-46.6

-34.9

4

sunhui

151

14.9

-8.5

-44.9

5

shoujibobtiyuguanfangwang

28

2.8

-15.2

-64.6

6

weiguishoufei

11

1.1

-52.2

-62.1

7

daishouhuokuan

3

0.3

-25.0

-92.9

8

qita

10

1.0

-28.6

-37.5

heji

1013

100

-23.7

-35.2

Bob体育官方网  (er)zhuyaokuaidiqiyeshensuqingkuang

  quanguokuaidiqiyeshensulv(baiwanjiankuaijianyewuliang)pingjunwei1.71,youxiaoshensulvpingjunwei0.13。yonghuduikuaidiqiyeshensuzhuyaowentizhong,kuaijiansunhuishensulvpingjunwei0.52,kuaijiandiushiduanshaoshensulvpingjunwei0.37,toudibobtiyuguanfangwangshensulvpingjunwei0.33,kuaijianyanwushensulvpingjunwei0.27。

主要快递企业申诉情况统计表(单位: 申诉件数/百万件快件业务量)

xuhao

qiyemingcheng

shensulv

zhuyaowentishensulvfenbu

有效
申诉率

sunhui

diushiduanshao

toudibobtiyuguanfangwang

yanwu

1

baishikuaidi

1.18

0.13

0.24

0.27

0.15

0.001

2

dhl

10.78

0.94

0.94

2.81

3.51

0.70

3

debangkuaidi

9.05

5.96

1.18

0.62

0.36

0.33

4

disifang

7.01

0.19

0.82

0.70

4.49

0.94

5

ems

2.87

0.49

0.97

0.45

0.77

0.56

6

fedex

8.58

0.95

1.43

1.91

2.38

0.71

7

jingdongkuaidi

1.45

0.67

0.26

0.25

0.12

0.003

8

jitusudi

5.87

0.57

0.65

2.35

1.68

1.18

9

kuayuesuyun

3.35

1.14

0.08

0.51

0.85

1.10

10

minhangkuaidi

5.49

/

/

1.37

4.12

/

11

shentongkuaidi

0.89

0.14

0.20

0.19

0.12

/

12

shunfengsuyun

4.63

3.05

0.82

0.19

0.31

0.04

13

suningyigou

0.58

/

0.14

0.21

0.21

/

14

suer

5.12

0.68

1.53

1.28

0.77

1.02

15

tiantiankuaidi

3.46

0.55

1.32

0.73

0.57

0.92

16

ups

18.61

1.38

4.48

3.10

4.14

3.10

17

yousu

6.73

2.56

1.28

1.43

1.13

0.81

18

yuantongsudi

1.17

0.22

0.37

0.28

0.15

0.01

19

yundakuaidi

0.47

0.06

0.11

0.1

0.05

0.004

20

zhaijisong

18.41

1.11

2.41

7.24

5.73

1.81

21

zhongtongkuaidi

0.50

0.09

0.11

0.19

0.04

0.001

22

zhongwaiyun-kongyun

0.49

/

0.06

0.12

0.18

0.06

全国平均

1.71

0.52

0.37

0.33

0.27

0.13

zhu: anqiyemingchengpinyinshouzimushengxupailie

  (san)shengjiquyukuaidibobtiyuguanfangwangshensuqingkuang

  shengjiquyukuaidibobtiyuguanfangwangshensulv(baiwanjiankuaijianyewuliang)pingjunwei0.94,youxiaoshensulvpingjunwei0.07。shengjiquyukuaidibobtiyuguanfangwangshensuzhuyaowentizhong,kuaijiansunhuishensulvpingjunwei0.29,kuaijiandiushiduanshaoshensulvpingjunwei0.20,toudibobtiyuguanfangwangshensulvpingjunwei0.18,kuaijianyanwushensulvpingjunwei0.15。

省级区域快递Bob体育官方网申诉情况统计表(单位: 申诉件数/百万件快件业务量)

xuhao

diqu

shensulv

zhuyaowentishensulvfenbu

有效
Bob体育官方网 申诉率

sunhui

diushiduanshao

toudibobtiyuguanfangwang

yanwu

1

beijing

1.46

0.46

0.34

0.22

0.29

0.09

2

tianjin

0.73

0.26

0.12

0.15

0.16

0.06

3

hebei

0.63

0.18

0.17

0.14

0.07

0.01

4

shanxi

0.59

0.20

0.10

0.15

0.07

0.14

5

neimenggu

0.89

0.37

0.22

0.11

0.10

0.03

6

liaoning

1.46

0.47

0.36

0.23

0.20

0.07

7

jilin

1.07

0.42

0.36

0.13

0.10

0.08

8

heilongjiang

1.16

0.45

0.37

0.10

0.15

0.17

9

shanghai

1.00

0.25

0.19

0.25

0.19

0.10

10

jiangsu

1.11

0.38

0.26

0.21

0.17

0.08

11

zhejiang

0.60

0.17

0.13

0.14

0.07

0.08

12

anhui

1.18

0.34

0.28

0.24

0.17

0.02

13

fujian

1.03

0.33

0.26

0.20

0.15

0.08

14

jiangxi

1.19

0.25

0.25

0.11

0.24

0.11

15

shandong

1.13

0.41

0.21

0.21

0.16

0.05

16

henan

0.75

0.21

0.18

0.22

0.07

0.04

17

hubei

0.84

0.26

0.19

0.23

0.09

0.17

18

hunan

1.10

0.26

0.15

0.27

0.26

0.09

19

guangdong

0.83

0.20

0.17

0.14

0.16

0.04

20

guangxi

0.83

0.36

0.15

0.13

0.07

0.06

21

hainan

1.20

0.46

0.19

0.25

0.14

0.14

22

zhongqing

0.64

0.23

0.08

0.09

0.17

0.03

23

sichuan

0.92

0.38

0.17

0.12

0.15

0.02

24

guizhou

3.26

0.93

0.68

1.07

0.37

0.67

25

yunnan

0.86

0.36

0.23

0.07

0.12

0.01

26

xizang

7.07

2.79

1.68

0.56

1.30

0.37

27

shanxi

0.82

0.27

0.18

0.15

0.14

0.06

28

gansu

1.33

0.51

0.25

0.30

0.18

0.24

29

qinghai

1.56

0.48

0.64

0.05

0.32

0.16

30

ningxia

0.55

0.33

0.03

0.03

0.06

/

31

xinjiang

10.40

2.70

2.39

1.46

3.12

0.10

平均

0.94

0.29

0.20

0.18

0.15

0.07

  (si)zhuyaokuaidiqiyeshensuchuligongzuozonghezhishuqingkuang

Bob体育官方网  22jiazhuyaokuaidiqiyeshensuchuligongzuozonghezhishupingjunwei87.98,gaoyupingjunshudekuaidiqiyeyou14jia,diyupingjunshudeyou8jia。

主要快递企业申诉处理工作评价表

xuhao

qiyemingcheng

shensuchuligongzuozonghezhishu

1

suningyigou

95.16

2

fedex

94.74

3

yundakuaidi

94.74

4

suer

94.14

5

baishikuaidi

93.97

6

jingdongkuaidi

93.37

7

dhl

93.05

8

shentongkuaidi

92.70

9

zhongwaiyun-kongyun

92.68

10

minhangkuaidi

91.94

11

zhaijisong

91.67

12

yuantongsudi

91.12

13

shunfengsuyun

90.81

14

debangkuaidi

90.36

15

zhongtongkuaidi

84.85

16

ups

82.66

17

disifang

82.02

18

tiantiankuaidi

81.04

19

ems

80.11

20

yousu

78.85

21

jitusudi

78.33

22

kuayuesuyun

67.28

平均

87.98

  zhu: 1.shensuchuligongzuozonghezhishu,shiduiqiyeshensuchuligongzuozhiliangdezonghepingjia,genjuqiyeshensuchuligongzuoshuipingyougaodaodipaixu。zonghezhishuxiangtongshi,anqiyemingchengpinyinshouzimushengxupailie。

  2.zonghezhishukaohecanshubaohanyicijieanlv、yuqilv、qiyedafubuguifanlv、qiyedafubushushilv、gongzuomanyilvdengwugezhibiao。(shujulaiyuanyuxitongzidongshengcheng)

  si、shengjiyouzhengguanlijigoushensuchuligongzuozonghezhishuqingkuang

Bob体育官方网  shengjiyouzhengguanlijigoushensuchuligongzuozonghezhishupingjunwei92.04,gaoyuquanguopingjunshudediquyou14ge,diyuquanguopingjunshudediquyou17ge。

省级邮政管理机构申诉处理工作评价表

xuhao

diqu

shensuchuligongzuozonghezhishu

1

xinjiang

99.14

2

anhui

98.38

3

gansu

97.63

4

hainan

96.16

5

jiangxi

95.03

6

heilongjiang

94.59

7

liaoning

94.56

8

zhongqing

94.17

9

sichuan

93.40

10

fujian

92.96

11

neimenggu

92.95

12

hubei

92.23

13

shanghai

92.20

14

hebei

92.10

15

ningxia

91.72

16

shanxi

91.42

17

beijing

91.39

18

shanxi

91.26

19

jilin

91.25

20

guangxi

91.03

21

qinghai

90.82

22

guizhou

90.73

23

shandong

90.73

24

hunan

90.54

25

yunnan

90.32

26

tianjin

89.12

27

xizang

88.94

28

guangdong

88.31

29

jiangsu

88.07

30

henan

86.19

31

zhejiang

85.88

平均

92.04

  zhu: 1.shensuchuligongzuozonghezhishu,shiduishengjiyouzhengguanlijigoushensuchuligongzuozhiliangdezonghepingjia,genjushengjiyouzhengguanlijigoushensuchuligongzuoshuipingyougaodaodipaixu。zonghezhishuxiangtongshi,andiqumingchengpinyinshouzimushengxupailie。

  2.zonghezhishukaohecanshubaohanyicijieanlv、yuqilv、zhengquelv、gongzuomanyilvdengsigezhibiao。(shujulaiyuanyuxitongzidongshengcheng)

Bob体育官方网1

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